Managing Today’s IT and Technical Professionals

Managing Today’s IT and Technical Professionals

Managing information technology professionals demands a whole new set of skills


How do you get people who typically work alone to function as a team unit? How do you get through to your direct reports to give constructive feedback and create the right energy to get things done?

At this workshop, you’ll broaden your perspective, get a keen understanding of the way technical professionals function and communicate so you can get your project teams, task forces and work groups working together with greater efficiency. You will examine your role in everyday interaction and practice specific skills on running meetings, coaching and providing feedback while leveraging talents in your direct reports to help you reach your goals.

  • Understand what drives or motivates IT professionals
  • Develop a broader organizational perspective
  • Learn which combination of best management approaches works best for your team of information technology professionals
  • Align the IT professional’s goals with business goals
  • Analyze performance based on business requirements
  • Using the MBTI® Instrument to understand your type and the working styles of those you manage
  • How the characteristics of “typical” IT professionals affect your management action
  • Planning—the foundation of managing technical professionals
  • Making decisions with technical professionals
  • Delegating, motivating and coaching
  • Choosing talented technical professionals
  • Managing progress and evaluating performance
  • Managing effective communication in a changing world

The Management of Technical Professionals

  • Understand the Challenges Facing All Managers
  • Understand the Particular Challenges Facing Technical Managers
  • Make the Transition from Technical Professional to Manager
  • Analyze Your Roles in Leading, Managing, Delegating and Doing, and Apply Those Roles Appropriately
  • IT and technical professionals who have been—or are about to be—promoted to a management position…experienced managers who are new to the technical environment.

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