Leadership Skills for Supervisors

Leadership Skills for Supervisors

Can your staff get the support of individuals and groups to solve problems?


You will explore how to maintain technical expertise while demonstrating the right type of leadership.  This workshop will give you the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an effective leader. 

  • Develop interpersonal skills that help you communicate, listen and handle conflicts
  • Become more effective at influencing others
  • Accomplish goals and control outcomes when dealing with staff, peers, management and other departments
  • Learn how to work with groups and teams to solve problems and accomplish projects
  • Hold performance discussions that result in changed behavior and enhanced productivity
  • Analyze your own style of behavior and recognize your strengths/weaknesses
  • How to empower yourself and your staff
  • What leadership is from the supervisor’s point of view
  • How to build credibility and trust
  • Analyzing effective listening processes and skills
  • Learning participative leader skills and techniques
  • The three steps of the continuous performance appraisal process
  • Coaching, mentoring and how to give constructive feedback
  • Decision-making tools for effective leadership
  • How to apply problem solving techniques to solve actual problems
  • Teams vs. work groups: learning to lead and build personal effectiveness


• Identify the Difference Between Managers and Leaders
• Observe Leaders in Action
• Examine Your Own Leadership Capability
• Identify How Leaders Build Credibility and Trust
• Identify the Leadership Skills That Will Be Needed in the Next Five Years
• Explore the Forces Encouraging Leadership and the Constraints Working Against Leadership for Supervisors
• Develop Your Own Leadership Skills Development Plan

  • Supervisors who attend this workshop will receive the supervisor training necessary to develop the individual, group and one-on-one leadership skills to keep up with evolving management roles and responsibilities.

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